Influitive Platform Details & Review

A complete customer advocacy platform, Influitive delivers the most effective ways to engage and mobilize your customers. All in one place.

Influitive

Influitive is the only comprehensive customer marketing platform that helps marketers deliver authentic, personalized, and timely experiences in order to influence customers at every stage of the buyer journey.

Features

Offers Marketing Gamification tools for -Templates, Behaviors, Rewards, Customization.
Platform is stuffed with Public Leaderboard, Private Leaderboard, and Analytics.
Influitive offers Community Building with Social Network Integration, and for Community Improvement they offer Survey Customization.

Influitive Pricing

Paid plan starts at $1499/mo.
No free trial or free version available.

Pros

Implementation is painless.
The platform is easy to use and can be customized for your own use case.
Gamification program offers badges, points, rewards and recognition which helps incentivize client participation.

Cons

The reporting can be a bit hard to understand and has limitations.
The platform isn't intuitive. You need to spend time with the tool for a while before understanding it better. There are bugs here and there.
Missing some very basic functionality like simple formatting tools and testing features.

See Comparision

Influitive Reviews

"Not so great"

The UX/UI generally is super clunky. The system has CONSTANT outages and bugs. It's really frustrating to have to work around the system that's supposed to be enabling you.

Review on G2.

"Lots of bugs but unique enough to be worth it"

There are so many bugs. We usually identify something that is broken or not working as expected about once a day. They are working on improving the platform, but the bugs can provide a poor experience for the tool admins and community members.

Review on G2.

"Wouldn’t recommend for company based gamification, its ok for external"

The need to define everything as an advocate, and no ability to create groups of people that all fit a profile who can be targeted.

Review on G2.

Disclaimer: To curate the pros, cons and reviews - we mine the internet for customer references regarding the said software. Some of our sources include Reddit, Product Hunt, Twitter & Quora (and sites like G2 & Capterra).

What you should do now

Whenever you’re ready! Here are 3 ways we can help:

If you’d like to turn your business into a community-led business, book a call with us. One of our community experts will understand your current situation, and suggest how a community can work for you.
If you’d like to learn the exact community-building formula we’ve used to help build 2000+ communities, watch this masterclass or read this guide.
If you know another colleague or friend who’d enjoy reading this page, share it with them via email, Linkedin, Twitter, or Facebook.

Curated under the supervision of Sid Ramesh

Sid is a master community builder with 10 years of experience. Having started his journey working with Harvard University’s CS50x at age 17, Sid has catalysed growth for communities across domains - Travel and Hospitality, Coding, Finance, Marketing, Music, and Entrepreneurship to name a few. Currently, he leads Community at Build on Scenes.